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Figure no. 7: Progression from Social Media Projects to a Social CRM... | Download Scientific Diagram
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Agency for Social CRM, Social Media Management, Social Media Services, Social Data Mining
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Social CRM: What It Is and Why Your Social Strategy Needs It
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Components of an integrated Social CRM architecture Task areas... | Download Scientific Diagram
CRM Systems: The Guide to Customer Relationship Management
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What is a CRM? Learn how a CRM system helps boost your business
customer relationship management: CRM
PDF) Social Media Analytics in Social CRM - Towards a Research Agenda
